In our shopping cart: 24 hours. Our shopping cart is provided by Roman Cart. Roman Cart uses min 128 bit SSL EV encryption which gives Green Bar security. You will see (using compatible browsers) a green colour in the address bar just like you see on eBay and PayPal.
Your payment is processed by WorldPay an industry leader in secure card processing.
By phone: If you prefer to speak to us directly, we are more than happy to take your telephone order. We like to speak to our customers. Your payment will be processed via our virtual terminal (provided by WorldPay) your payment details will be destroyed immediately on completion of payment. Please call 0345 257 10 88 to place an order.
By Post: Please send your order to: Herbaticus Ltd. 4 The Lane. Stanton in the Peak. Matlock. DE4 2LX.
Please include Payment in the form of cheque or postal order. We also accept cash, however, if paying in cash please post your payment insured to the full value as we cannot accept responsibility for money lost in the post.
Card Payment: Your card will be charged on the day of dispatch. We accept all debit and credit cards -except American express.
UK & International direct to bank payment: Please call for our details. International customers please be aware that due to bank fees this form of payment will most likely be more costly than using your credit or debit card.
Delivery: Orders are usually dispatched within 48 hours of receipt, excluding weekends and bank holidays.
Out of stock items: We will inform you within 24 hours if a product is out of stock and inform you of expected delivery date. You will then have the option to either cancel or accept the new delivery date.
Please note: Your card will be charged on the date of dispatch. Not on the day you place your order.
Delivery : 3-5 working days by courier or if your order is especially urgent call us and we will endeavour to dispatch your order the same day with first class post, special delivery or next day courier. Cost will be quoted at the time of ordering. Delivery is charged at cost to us and we make sure you get the most cost effective.